The Contents Restoration Process

 Our compassionate team of IICRC Certified professionals understands the distress you're facing after the recent loss to your home. We thoroughly evaluate the situation, assessing the damage and developing a comprehensive plan to restore and protect your cherished belongings, ensuring your peace of mind. 

 Prior to commencing the "Structural Restoration" phase, we initiate the crucial step of inventory and pack-out. Our meticulous team meticulously examines, inventories, and packs each salvageable item, photographing them for reference, before securely transporting them to our state-of-the-art cleaning and storage facility, utilizing the industry's leading software for Contents Restoration, Encircle. This ensures a careful and organized process, giving you peace of mind as we handle your belongings with utmost care. 

 Contents Category:

• Restore:      “Salvageable” Items that can be restored and brought back to their      pre-loss condition.
• Dispose:      “Un-Salvageable” Items that are deemed “total-loss”. These items will be      documented and appropriately discarded or disposed.
• Preserve:      Preservation is the act of salvaging and restoring an item that would      otherwise be deemed unsalvageable due to value, antiquity, or sentimental      value. 

Our highly trained Certified Technicians possess advanced knowledge of proper cleaning methods and take the necessary steps to address unwanted substances on your belongings. They employ effective techniques to locate, identify, contain, remove, and responsibly dispose of these substances, ensuring a safe environment for you and your family. Using specialized tools, solutions, and materials, our content restoration technicians customize cleaning approaches based on the source and extent of damage, successfully eliminating soot, odors, and bacteria. Finally, we employ a hydroxyl chamber to thoroughly deodorize your items, ensuring they are returned to you fresh and clean.

We understand the importance of safeguarding your belongings during the repair and restoration process, and that's why we store them in our climate-controlled warehouse. Our secure facility is equipped with 24-hour video surveillance, ensuring the utmost safety and protection for the contents of your home or business. In the event that your home is not yet ready for the return of your belongings, we offer storage solutions until that day comes, providing you with peace of mind during this challenging time.

To streamline the reimbursement process, our experts utilize Encircle software to thoroughly document each item that is deemed a total loss or non-salvageable. By cross-referencing the item with various online vendors, we accurately determine the replacement cost. This enables us to provide you with an itemized report, expediting the reimbursement process and alleviating any additional stress during this challenging time.

We understand the anticipation and excitement our clients experience during this pivotal phase. After the comprehensive content restoration process and the full repair of your home or business, our skilled technicians take great care in unpacking your items and meticulously returning them to their original places. This final step brings a sense of joy and familiarity, allowing you to reclaim your space and embrace the comfort of a fully restored environment.