Ensure Safety: Before entering the affected home, make sure it is safe and secure. Consult with fire department officials or professionals to determine when it is safe to enter.
Contact a Professional Contents Restoration Firm: Reach out to My Contents, an IICRC certified full-service contents restoration firm, specializing in smoke and fire affected contents restoration.
Initial Assessment: My Contents will conduct a thorough assessment of all the affected contents to determine salvageability. They will inspect the items, evaluate the extent of damage, and classify them as salvageable, partially salvageable, or unsalvageable.
Salvageable Assessment: The team from My Contents will categorize the salvageable items based on their restoration potential. They will consider factors such as the level of smoke and fire damage, the material of the items, and their replacement cost.
Total Loss Inventory: My Contents will create a comprehensive inventory of all contents, including the salvageable, partially salvageable, and unsalvageable items. This inventory will detail the replacement cost of each item to assist with insurance claims.
Restoration Process: For salvageable and partially salvageable items, My Contents will employ industry-standard techniques to clean, deodorize, and restore them to pre-loss condition. This may involve specialized equipment, cleaning agents, and restoration methods tailored to specific items.
Content Handling and Storage: During the restoration process, My Contents will carefully handle and pack the items for transport to their facility. They will provide secure storage for the contents until the home is ready for their return.
Indoor Hygienist's Protocol: As an additional measure, an indoor hygienist may be involved to assess the air quality, ensure proper ventilation, and perform necessary tests to mitigate any potential health hazards associated with fire and smoke damage.
Returning Salvageable Items: Once the home is restored and deemed safe, My Contents will coordinate the return of the salvaged items. They will carefully unpack and reinstall the contents, ensuring they are placed in their original locations whenever possible.
Documentation and Insurance: My Contents will provide detailed documentation of the restoration process, including before and after photos of the items. This documentation can be submitted to insurance companies to support your claim.
By following these steps and entrusting the restoration process to a professional firm like My Contents, you can ensure a comprehensive and effective restoration of your smoke and fire-affected contents.
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